AA Insurance Wrong Fuel — Not Covered
AA Insurance explicitly excludes fuel contamination and wrong fuel damage. You will pay out of pocket — but you still need a professional drain. Here is what to do right now.
Call Forman Cetane Now: (866) 777-371224/7 Emergency Service — Incident report included for your records
Why AA Insurance Does Not Cover This
AA Insurance policy wording explicitly excludes damage arising from fuel contamination and the use of wrong fuel. This exclusion applies regardless of whether the vehicle was driven on the contaminated fuel.
What This Means For You
Source: aainsurance.co.nz help article — “Am I covered for fuel contamination and what should I do if I use the wrong fuel?” Always check your own policy wording.
AA Insurance vs AA Roadservice — They Are Different
AA Insurance (aainsurance.co.nz) is a separate business from AA Roadservice (0800 500 222). Many people confuse them.
AA Roadservice can come to you at the fuel station and may offer advice, but they do not perform specialist misfuel recovery — they do not drain tanks or flush fuel systems. They will likely advise you to call a specialist and may offer a tow.
Eek Mechanical is the specialist. We tow your vehicle to our certified workshop, drain the tank, flush the system, and get you back on the road — and we hand you a full incident report whether or not insurance is involved.
What To Do Right Now
- 1Do not start the engine
Stop immediately. The damage without starting the engine is usually limited to a drain and flush. Starting the engine — even briefly — can cause damage to the fuel pump, injectors, and fuel lines that costs thousands to repair.
- 2Call {EEK_BRAND_NAME}: (866) 777-3712
We come to you, assess on-site, and tow your vehicle to our workshop where the contaminated fuel is drained, the system flushed, and correct fuel added. Average tow response time 45 minutes across New Zealand.
- 3Receive your incident report
Even though AA Insurance will not cover the cost, we provide a full written incident report and GST invoice. This documents what happened, what fuel was put in, how much was extracted, and all work performed. Keep it for your records.
- 4Consider switching insurer at renewal
AMI, State, and FMG all cover misfuel incidents under comparable premiums. At your next renewal it is worth comparing policies — wrong fuel happens to thousands of Kiwis every year.
How Much Does Misfuel Recovery Cost?
Misfuel recovery is fully itemised from our live rate card — not a flat price. It is significantly less than the cost of engine damage from starting on the wrong fuel. See eek.nz/rate-card and how costs stack up.
If the engine is started and driven on contaminated fuel, damage to a common-rail diesel fuel pump and injectors can run to $5,000 or more. Acting fast is always the cheaper outcome — regardless of whether you are insured for it.
Wrong fuel right now?
Do not start the engine. Call Forman Cetane — fast response, professional drain, full incident report for your records.
(866) 777-3712